As an opinionated old girl I enjoy having an opportunity to "put in my pennies worth".
A week or so ago I received from my State Library a link to a short online survey about its services and performance. I duly completed the form and felt pleased that I had been given a chance to have a say. I also said that I would be willing to take part in further discussions.
I am just in receipt of an email that has invited me to take part in a forum to be held "over a week, starting this Thursday 30th June. Each day we’ll cover a different topic relating to the State Library, all with a view to improving the services it provides for all of its clients and visitors. All you need to do is log-in each day for a few minutes and give us your opinions."
I often bang on about feedback being an important of any evaluation process. Congratulations to The State Library of NSW for looking beyond its walls to seek such feedback. I will try to be a responsible and balanced as I take part in the forum.