My trek to State Records at Kingswood last week was most rewarding. As I stated on Twitter " Worth a visit @staterecordsnsw Had a wonderful visit yesterday-found some juicy info in probate packets and divorce papers #genealogy".
|Main Reading Room|
During the seven hours I spent in the Reading Room I did quite a bit of eavesdropping. I was most impressed with the manner in which the female members of staff on the information desk dealt with requests from members of the public. There was a range of enquiries from basic to complex; all users were treated with courtesy and a genuine interest. These staff members went out of their way to make the users feel comfortable with using the records and gave the impression that each query was important. Unfortunately the one male who worked on the desk at times did not demonstrate the same level of interpersonal and listening skills.
|Glimpsing the past at State Records|