Showing posts with label subscriptions. Show all posts
Showing posts with label subscriptions. Show all posts

Thursday, February 18, 2016

Open letter to Commercial Genealogy Companies

My genimate, Kirsty Gray, has given me permission to share this letter she posted on her blog today.

I share her concern about the generous people who offer, via online groups, to do free lookups on genealogy subscription websites. I might add that those who can't afford subscriptions can make use of the free access provided at public libraries and family history societies.

Judy G Russell, in this video, eloquently explains why this sharing is illegal.

Open letter to Commercial Genealogy Companies


To whom it may concern:
I am writing today in the hope that you can take action over a very important issue. As a subscription-based service provider, your company has invested time and money digitising, transcribing and indexing records for the benefit of those of us who are keen (whether it be amateur or professional) family historians. We – a large proportion of the genealogical community – very much appreciate and value the work your companies are doing on our behalf to make more recordsavailable to us online (whilst continuing to enjoy the times when we have to ‘get our hands dirty’ with original documents and sources which are not available on our new-fangled gizmos). The rate at which you are adding resources is simply staggering and well worth the subscription fees we pay to access these records.
However, some people appear to have access of these records we pay forwithout paying. How, you may ask? And you would be right to ask….! Do these characters have clever ways of hacking into your sites without paying? Are there flaws in your security systems? No and no.
These individuals are far from clever. They neither value nor respect the work that you are doing for the genealogical community and consider it their right to have free access to what they want. I wonder – would they expect to have a case heard in court, be represented by a solicitor and pay nothing? I am sure their plumbing and heating engineer would not turn up, fix their boiler and walk away without being paid. So, why is your service any different?
It isn’t. You have terms and conditionsfair usage policiescopyright restrictions and more, all available on your websites. Recently, two of The In-Depth Genealogist team interviewed Jill Ball, Judy G. Russell and I about exactly this topic. We expressed our concerns about Facebook groups offering look-ups from your websites and today, a vocal few tried to educate members of one Facebook group about the T&Cs they signed up to when they paid for their membership. It was clear that our comments were not welcomed by certain members of the group and a few individuals appear to think that they are ‘providing a service’ to the genealogical community by giving others free access. An interesting perspective when they are breaching the conditions of use…. When these individuals were politely directed to these conditions, they seemed to think that the appropriate course of action was not to read the conditions and consider their obligations, but to criticise the people who were trying to assist in the group, before removing their posts and then blocking the vocal members of the community.
The problem is, my dear Commercial Genealogy Company, that none of you jump up and down and do anything about these breaches. OK. I get it. You want all the genealogists to use your websites. You want us all to be your friends out here in genie-land. BUT, you are losing revenue because these individuals are providing copies of your records to others for free. If you banned a handful of people for ‘misuse of their subscription’ (or whatever you want to call it) and named and shamed them, more people would use your sites because they can no longer get what they want for nothing.
We – the respectful genealogical population – are trying to support you out here. I would urge you to get your moles out as well as listen to and act on the issues reported by the community. Join these Facebook groups and flush out the people/group who are breaking your rules. If you don’t, we will all suffer and the only winners in this game will be these who are getting their research done for nought.
Yours sincerely, A Seriously Concerned Genealogist.

Thursday, September 17, 2015

Why doesn't Ancestry do this?

I just received the message below from FindmyPast. It is pleasing that, when they give something to those who are not subscribers, they follow up with a sweetener for those of us who are loyal subscribers..

I wish Ancestry would follow suit.



THANK YOU FINDMYPAST

Thursday, November 6, 2014

Thanks findmypast.com

As a loyal longtime subscriber to several online databases I get annoyed when these services offer free access to those who are not subscribers and nothing for their subscribers.

I have been known to ask on social media what these companies are doing for those who support them with their hard-earned dollars.

I was therefore delighted today to receive this message from findmypast.com. Thank you for rewarding us.


Monday, July 29, 2013

Rationionalising my Online Subs.

After a number of years I have said goodbye to my FindMyPast subscription. I still like the product and love the access it gives me  to British newspapers but a girl has to look after her pennies.

I had a been a FindMyPast UK subscriber since 2008 until July 2012 when I took up the bargain basement introductory offer for a World Subscription from FindMyPast.com. When I tried to log on last week I discovered my subscription had lapsed (I had been travelling overseas and missed their resubscription reminder email) and discovered that it would cost me $US199.95 to renew.

If I wouldn't have missed that reminder email "Your subscription will expire in 5 days and we're offering you the chance to renew it at the great price of just $59.99!" and resubscribed by my due date a couple of days earlier I could have had the sub for a significantly reduced rate and I would have resubscribed.  DRAT.

I checked the Australian site, findmypast.com.au,  and found a World sub there would cost me $AU249.95 (on today's exchange rates that's $US231.70). Next stop was findmypast.co.uk, a world sub there is £GB159.95 (that's $246.11 on today's exchange rates) so I guess that when and if I renew it will be with findmypast.com.

In the interim I might buy some pay as you go credits and see how far they go.

Thursday, February 12, 2009

Rootsweb TV - Australian Interview

Thank you Dick Eastman for highlighting this video which is an interview with Brad Argent from http://ancestry.com.au.

I have had a subscription with http://ancestry.co.uk for a number of years and am interested in comparing the resources available in these products and seeing what is available in the Australian edition.

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